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Ordering and Paying at Korean Restaurants: Kiosks, Cards, and What to Say

Hello. This is JH from My Korean Guide.

In Korea, how you order and pay at restaurants depends largely on one thing:
whether there is a kiosk or not.

For first-time visitors, this can be confusing —
especially because payment methods change depending on the system used.

Here’s how it actually works.


🧾 If the Restaurant Has a Kiosk

Many casual Korean restaurants use self-order kiosks, usually near the entrance.

How it works

  • You order by yourself at the kiosk
  • Payment is made before you eat

Accepted payment methods

  • Credit / debit cards
  • Samsung Pay

⚠️ Cash is usually not accepted at kiosks.

Important:
If you see a kiosk, assume:

Card or Samsung Pay only.

🪑 If There Is No Kiosk

If there is no kiosk, ordering is done at your table.

How ordering works

  • A staff member comes to take your order
  • You order verbally

How payment works

  • Payment is made after the meal
  • Usually at the counter

Accepted payment methods

  • Credit / debit cards
  • Samsung Pay
  • Cash

This system is still very common, especially at:

  • Traditional restaurants
  • Small local eateries
  • Older family-run places


🙋‍♂️ How to Call Staff When There Is No Kiosk

If there’s no kiosk and no tablet,
you need to call a staff member yourself.

This is normal in Korea.

What to say

You can say any of these:

  • “여기요!” (Yeogiyo!)
    → “Excuse me” (most common and neutral)
  • “사장님!” (Sajangnim!)
    → Literally “Sir” or “chef” / Sajangnim mean: Boss
    → Very commonly used in small restaurants
  • “이모!” (Imo!)
    → Literally “auntie”
    → Common in casual local places
    → Not rude, but best used in informal settings (*For use only by women over middle age.)

👉 You do not need to raise your hand politely or wait silently.
Calling out is normal and expected.


📱 Table-Side Ordering & Payment (Common in Newer Restaurants)

Some modern restaurants use QR codes or tablet kiosks at the table.

How it works

  • Scan a QR code or use a tablet at your table
  • Order directly from your seat
  • In some places, you can also pay at the table

Accepted payment methods

  • Cards
  • Samsung Pay
  • Occasionally local apps (for Koreans)

If you see a tablet or QR code on the table,
you usually don’t need to call a staff member.

If payment via QR code is available on the table, simply order and pay with your phone.

✅ Quick Summary

  • Kiosk present → Card or Samsung Pay only
  • No kiosk → Card, cash, or Samsung Pay
  • To call staff → “여기요”, “사장님”, or “이모”
  • Table tablet / QR → Order (and sometimes pay) at the table

Once you understand this system,
ordering at Korean restaurants becomes much easier.

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